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Skills Summary

9 years experience providing technical support. 5 years experience in programming applications and Windows Server management. 3 years experience in Linux networking, virtual machine management and deployment.


Job Requirements

Position: Consulting / Programming / Technician / Website Development

Pay:

Location:


Experience

OrthoBanc, LLC - Software Developer (August 2010 - Present)

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Pay:

Job Description:

Software development for various projects

RoushTech.net (Self Employed) - (2008 - Present)

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Pay: Varies

Job Description:

Any computer based side work.

  • Provides CRM/Website Hosting on a Linux VPS with automatic billing.
  • Residential technical support.
  • IT based solution consulting.
  • Various website development (PHP/ASP.NET)

Syndeo Communications - Assistant Tech / Programmer (Feburary 2010 - Present)

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Pay: $15/hour

Job Description:

Assistant Tech providing support for Windows Server based networks and a variety of network types. Syndeo Communications is an IT outsourcing company that manages IT for many companies.

  • Configure Windows Servers (DC, DHCP, Exchange).
  • Deploy and manage a wide variety of network equipment (Firewalls, Routers, Managed Switches, VLANs, VPNs).
  • Provide technical support for multiple companies and OSes (Windows, OSX, Linux).
  • Provide advanced support for VOIP (Asterisk based) systems.
  • Develop various software tools (data import/export programs).

Certified Financial Protection Group - Programmer / IT Support (Feburary 2010 - June 2010)

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Pay: $15.00/hr
Reason for leaving: Relocation

Job Description:

Deploy SugarCRM, provide any modifications needed, work with other programmers on staff on integrating projects and general network administration.

  • Deployed SugarCRM in a few hours right up to their configuration needs with users rolled out on it same day.
  • Added queueing system for SugarCRM for web to lead system.
  • Wrote reports from the ground up for their marketing department.
  • Custom workflow management.
  • Worked with other developers on adding CRM to ASP.NET custom backend processing system.
  • Linux server security hardening.
  • Deploy and manage ESXi server (Hosted PBX, FTP, SNMP servers), greatly reducing the cost (hardware and IT time) of deploying new systems.

Lewis Marketing Corp / Western Debt Solutions / Kramer & Kaslow - IT Consultant (August 2009 - Feburary 2010)

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Pay: $2,200/month
Reason for leaving: Owner asked me to destroy another client's property, line was drawn at obvious illegal business practices.

Job Description:

Hired on for basic IT support, quickly evolved into providing computer software programming and network consulting to help streamline the sales process and increase worker productivity.

  • Provided support for VOIP phone systems.
  • Responsible for business critical IT infrastructure.
  • Implementation of ESXi for low-cost warm-backup setup and easy server migration, deployment and backup.
  • Customizations to the open source CRM SugarCRM, including reports, tracking, and work flow changes.
  • Live status monitoring system for VOIP phone system (on call/talk time).
  • Live status updates for missed calls through CallSource (management notified via e-mail as soon as a call is missed) via a C# service.
  • Integration of SugarCRM with Certified Financial Protection Group's custom software - Hopetool. No APIs provided so all integration was done via emulating user input.

Papa John's San Diego, LLC - Assistant Manager (2007 - August 2009)

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Pay: $10.00/hour
Reason for leaving: Want to get back into IT again once school schedule allowed for less flexible work hours.

Job Description:

Started as a driver in 2007 as a good college job. Eventually took up management as per General Manager's recommendation.

  • Responsible for entire store's operations and to create a motivated, efficient and law abiding work environment.
  • Create and deploy local marketing solutions.
  • Optimize current and develop new systems for tracking store functions.
  • Handled nearly all customer complaints for Encinitas, helping it have some of the most loyal customers in the company.
  • Provided store level technical support for point of sale system (printers, modems, Fedora Core 5 server, terminal clients and solutions for software bugs).

Guajome Park Academy - College Intern (2004 - 2007)

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Pay: $8.00/hour
Reason for leaving: Needed more flexible hours for college schedule, pay was not up to work performed, performance review was stalled for over a year (6 month performance review schedule).

Job Description:

Hired on in 2004 when a prototype for software to manage the on-site Wellness Center was presented to school administration. Provided primary technical support for Wellness Center and surrounding classrooms. Provided on-call support for all of campus to help decrease the high turnover times of jobs given to main campus technical staff. Quit before last two projects were finalized.

  • Managed Windows 2000/2003 Servers and Clients.
  • Maintained small Microsoft Windows network of two physical servers, two virtual servers, and 20 machines, all managed through Active Directory and group policies.
  • Built low-cost custom build servers specific to school's needs saving hundreds of dollars per build.
  • Provided learning tools for students.
  • Supervised beginning of technology course.
  • Created and manage streaming media server for internal GPA music over new A/V system using Slimbox technology.
  • Programmed and deployed Wellness Center website.
  • Programmed internal Wellness Center database application to keep track of employees and clients (students, parents and staff), desktop application (VB6) ported to web based application (ASP).
  • Prototyped .NET site to be integrated with school's records system to provide useful tools for parents, teachers and students.
  • Proposed Terminal Services solution to rising costs of building and maintaining stand alone machines with a proposed savings of at least $500 per desktop machine (server costs included, savings for lower maintainence and power requirements not included).

Guajome Park Academy - Student voluntary work (1998 - 2004)

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Job Description:

Provided technical support during lunch, after class, and during Technology class.

  • Provided technical support for staff and students.
  • Provided technological problem solving solutions.
  • Created graphics and 3D models during construction of new school.
  • Set up all technology for streaming internet radio news program using Windows Media Encoder.

Systems Proficiency

Operating Systems

Windows: Server 2000, Server 2003, 2000, XP, Vista.
Linux: Fedora, Ubuntu, Debian, SuSE.
Apple: OSX.

Computer Languages

C, C++, C#, Visual Basic 6, Visual Basic .NET, ASP 6.0, ASP .NET, PHP, Assembly, Java, Javascript, SQL (MySQL + T-SQL), HTML, LUA, Python.

Software Experience

3D Studio Max, Apache, Microsoft IIS Services, Micrsoft Office, Microsoft Sharepoint, Microsoft Visual Studio, Samba File Services, Squid Proxy Services.


Education

Palomar College (2005 - 2009)

Computer Science Certificate (2008)

Computer Science AA (2009)

Guajome Park Academy (1998-2005)

High School Diploma (2005)